The reality of individuals in the dementia process becomes different from our own. So, if they cannot adapt to us, how can we adapt to them? Here are the recommendations of experts regarding communication with dementia patients.
1. Speak Slowly and Clearly.
First and foremost, avoid being hasty when talking to dementia patients. Pronounce words clearly and slowly.
2. Ask Simple and Direct Questions.
Avoid questions that involve numerous options or complex structures. Ask direct questions with short and clear answers. For example, instead of "We have meat, spinach, and rice. Which would you like to eat?", say "Would you like to eat meat?".
3. Speak in a Calm and Positive Tone.
Our tone of voice has a significant impact on communication. Even if individuals with dementia do not fully comprehend what is being said, they can sense negativity in the tone of voice. Therefore, always strive to speak in a kind, calm, and positive tone. Our aim is to make the patient feel safe and peaceful.
4. Avoid Using Commands.
Speak to the person you are caring for using simple but respectful expressions. That is, avoid imperative forms like "Do this" or "Sit down." Instead, make requests. For example, instead of "Come here," say "Could you come over here?".
5. Only One Person Should Speak at a Time.
When multiple people speak simultaneously, it confuses them. Therefore, talk to them one-on-one in a quiet environment.
6. Use Concrete Expressions.
Instead of abstract and vague words, use concrete and clear expressions. For example, instead of "A little later," say "After the meal."
7. Refer to People by Their Names.
Always mention the name when talking about someone. For example, instead of "Your nephew has arrived," say "Your nephew Dilek has arrived."
8. Avoid Correcting Mistakes.
When they say something incorrect, do not constantly try to correct them. This can reduce their desire to speak. Accept what they have said as it is and try to gently change the subject.
9. Try to Understand the Reason for Irritability.
Sometimes, it is difficult to understand why a person with dementia is upset. In such situations, the best thing to do is to remain calm and show that you are trying to understand them.
10. Avoid Questions Like "Do You Remember?".
Finally, avoid reminding them of the past. Being subjected to questions about the past can demoralize them and cloud their mind.
People with advanced-stage dementia often lose their ability to speak. In this case, communication needs to be established through non-verbal methods. That is, we are talking about touch, eye contact, and a calm and soothing tone of voice while meeting their physical needs. You can also play music they are familiar with. Therefore, the aim at this stage will be to provide them with a comfortable and peaceful environment.
